The Travel Plan Benefits
Full Service Travel Agency
Our Travel and Meeting planning services provide you with one-stop shopping for the most cost effective and friendly travel arrangements. We offer the latest in travel technology and cost containment. We provide the knowledge and experience to help you manage all of your travel needs. The following is a brief outline of the benefits including significant savings you receive under this program.
Agent Fare Guarantee
If you purchase an airline ticket with Aladdin, we will refund the entire cost of your ticket including the fee if you purchase, on the same business day before 5:00 pm, a ticket on the Internet or directly with the airline on the same itinerary at a fare that is lower by more than $25. In addition, you'll receive a $50 credit toward your next purchase with Aladdin.
Personal Preference Profiles
You can setup and we will maintain a personal preference profile for you that includes your preferences in air, hotel and car rental accommodations as well as your frequent flyer and other travel reward program account information to be automatically applied when you make your reservations. Only dedicated travel counselors will have direct access to this profile, thereby ensuring confidentiality.
Quick Response Time
With the latest technology, we promise a response to your request for information within minutes. Our agents understand that your time is money and provide you with information on all options as quickly as possible. Our phone system allows you the option of holding for the first available agent or you can reach a receptionist who can escalate an urgent call for you. Our agents strive to make any necessary callbacks within our thirty-minute rule.
Aladdin's emergency service is available 24/7 and is staffed by Aladdin agents who are trained to service your emergency travel needs to ensure continuity and exceptional service.
Aladdin tracks unused non-refundable tickets and applies residual values to your future travel whenever applicable. Each time the traveler's name is displayed on the reservation screen the agent is alerted of the unused tickets available for possible use.
Aladdin e-Travel allows you to plan, book and purchase complete travel itineraries online.
Aladdin offers preferred rates at over 17,000 hotels in 139 countries on 5 continents.
Car Rental Programs
Aladdin provides significant savings on car rental expenses with negotiated discounts.
Our vacation consultants are trained to match you with the perfect vacation at the best rates available. Our team of certified destination specialists and cruise counselors is well traveled and has more than 80 combined years of experience in the travel industry.
Travel Insurance Benefits
$1,000 Trip Cancellation Benefit
Reimburses up to $1,000 for unused, non-refundable cancellation or change fee imposed by a common carrier for trips cancelled prior to departure date due to a covered reason.
$1,000 Trip Interruption Benefit
Reimburses up to $1,000 for a common carrier ticket home or to rejoin the trip for trips interrupted for a covered reason.
$500 Hotel Burglary Benefit
Reimburses up to $500 to repair or replace personal effects damaged or stolen during a burglary of member's hotel/motel room.
$250 Baggage Delay Benefit
Reimburses up to $250 for personal or business effects in the event checked baggage is delayed for more than 12 hours.
$500 Baggage Loss or Damage Benefit
Reimburses up to $500 for baggage and personal effects lost or damaged while in checked luggage.
$500 Trip Delay Benefit
Reimburses up to $500 per delay if the member is traveling by common carrier and is delayed more that 12 hours for a covered reason. Reimburses the member for any overnight hotel stay and meal costs as a result of the delay.
$500 Emergency Travel Benefit
Reimburses up to $100 per day for up to 5 days for food and lodging expenses incurred if you're more than 100 miles from home and your vehicle has to be in a repair facility for more than 24 hours due to a covered reason.
Travel insurance benefits are underwritten by Virginia Surety Company, Inc., 175 W. Jackson Blvd., Chicago, IL 60604 under policy form numbers GEN-MPC-GP (9.08), GENMPC- FL (9.08) and TR-IND-I (6.09). Exclusions and limitations apply. See the Evidence of Coverage for complete details. Coverage not available in Indiana, Puerto Rico, and Texas.
Roadside Assistance Services
Roadside assistance benefits provide members with 24 hours a day, seven days a week access to a live agent in the event that a member needs towing, fuel delivery, tire changes, lock outs or jump starts.
How The Roadside Assistance Benefits Work
Members may use a maximum of five roadside services each year.
Type of Vehicles Covered
Our Roadside Assistance Benefits include all self-propelled cars and trucks with a carrying capacity of up to one ton.
What's Not Covered
Roadside Assistance has a number of restrictions upon the use of roadside services:
Fuel Delivery does not include the cost of fuel.
Transportation for the member to the vehicle for service or from the vehicle to another destination after service has been rendered is not covered.
Maximum tow distance is 10 miles from the location of the vehicle.
Towing does not include cost of parts, installation, products, materials, impounding and additional labor relating to towing.
Roadside Assistance Benefits do not include delivery or repair of tires nor installation or removal of snow tires and chains. Benefits do not include dismounting, repairing or rotating tires.
Auto Deductible Reimbursement Benefit
Reimburses up to $500 of the member's automobile insurance deductible.
The Auto Deductible Reimbursement benefit provides reimbursement for the deductible amount of your or an eligible family member's auto insurance policy in the event your or an eligible family member's vehicle is involved in a covered accident and the dollar amount needed to repair the damage exceeds the deductible.
Auto Deductible Reimbursement Benefit is limited to 1 claim within any consecutive 12-month period. This benefit will cover any vehicle* owned by the member or eligible family member up to a maximum of two (2) vehicles. This benefit will only be provided when the member files a claim with his or her auto insurance company and the auto insurance company makes a payment that exceeds the auto insurance deductible amount.
*Excluded Vehicles: vehicles used for commercial purposes or hire; vehicles that are motor homes, mobile homes, recreational vehicles, rental vehicles, commercial vehicles, campers, trailers, ATVs, motorcycles or vehicles designed to seat more than eight (8) passengers. Auto Deductible Reimbursement is underwritten by Virginia Surety Company, Inc. under group insurance policy form number GEN-GP (8/07). Exclusions and limitations apply. See the Evidence of Coverage for complete details. This coverage benefit is not available to residents of the state of Texas.
Shopping and Entertainment
Extended Service Protection
Extended Service Protection doubles the original manufacturer's warranty of an eligible product up to twelve (12) months and provides coverage similar to the original manufacturer's warranty on eligible items you purchase while you are a member. The item must have a purchase price of less than $5,000 to be eligible for coverage. Coverage begins the day after the original manufacturer's warranty expires.
- Covers most new items purchased while you are a member (even if not purchased through the plan's shopping site)
- In the event of a breakdown of an eligible product, we will reimburse you for the repair or replacement of the eligible product
- Covers most new items with a purchase price of less than $5,000 that come with an original manufacturer's warranty
- We will double the original manufacturer's warranty of an eligible product for up to twelve (12) months
Coverage is limited to the lesser of the actual actual repair or replacement cost or the cost of the item as recorded on the sales receipt. Coverage is excess of any valid warranty, insurance or indemnity benefit available to you.
Exclusions and limitations apply. See the terms and conditions for complete details. Extended Service Protection is not available to residents of the state of Maine.
If you purchase an eligible item and see the same item advertised for a lower price within 60 days of the purchase date in either a printed advertisement or a non-auction Internet advertisement, Price Protection will reimburse you the difference between the original purchase price of the item and the new, lower advertised price up to $250 per claim.
- Covers most new items purchased while you are a member (even if not purchased through this plan's shopping site)
- If you find a lower price for an item you purchased - we will reimburse the difference up to $250
Discount Shopping and Entertainment
Receive access to shopping and entertainment discounts from thousands of local and national vendors in 15 shopping categories. Some examples include:
- Shopping discounts on fashion, computers, electronics, health & beauty products, automotive products and services, appliances, furniture, home living products & services, gifts, business services and much more.
- Home living discounts on appliances, furniture, kids' toys, food & grocery, pet care & supplies, security systems, and much more.
- Entertainment & recreation discounts on movie tickets at most movie theaters, dining coupons and certificates at thousands of local restaurants, concert & event tickets, books, music, DVDs, sporting goods and much more.
- National attraction &Unique experience discounts at places such as Walt Disney World, Busch Gardens, Sea World, Universal Studios & Six Flags, Stock car driving, hot air balloon rides and much more.
Don't miss out on the significant savings available on items you purchase everyday! Use of this service will likely save you significantly more than the cost of your membership with only one or two purchases per month.
- Purchase $25.00 dining certificates at any of thousands of local restaurants for only $7.50 saving you at least $17.50 each time you eat out.
- Save up to $10 off automotive oil changes
- Save up to 25% off admission to many theme parks
- Save up to 40% off movie tickets
Warranty Registration Service makes it quick and convenient to protect your purchases!
This service provides a single, central registration service that allows you to take full advantage of your warranties. With one toll-free call, you can access key information about your warranty and the coverage it provides. Plus, if you send us your sales receipts and copies of your warranty, we'll keep everything on file for you. No need to spend time digging through your files for the documents needed to claim under your warranties. Just make one toll-free phone call to the Warranty Registration Service! All personal information is kept private. We do not trade, rent or sell this information to outside companies.
Health and Wellness
All USAdvantagePlans members are provided with unlimited access to MyEWellness.
MyEWellness is a comprehensive health resource designed to help individuals achieve their personal goals regardless of age, gender or health condition. This web-based health and wellness program promotes personal health and fitness through the natural therapies of diet, nutritional supplements, the benefits of exercise and a healthy attitude.
With MyEWellness you have complete access to the same core workouts used by hundreds of professional athletes who have trained with our panel of experts. Plus, you'll get daily wellness tips, articles, health risk assessments and fitness calculators, nutrition planning tools, weight loss strategies and so much more. Benefits Include:
- Personalized home-based workouts with animations
- Daily health tips on nutrition, weight-loss, exercise and disease prevention
- Over 4,500 health and wellness related articles
- Health calculators for easy tracking and self-assessments
- Unlimited health risk assessments for personal well being
- Complete medical conditions library
- Links to hundreds of additional wellness resources
Free USAP Health Card
Prescription Discount Card
Provides members with a discount at the pharmacy off of the usual and customary prices of up to 60% off for generic drugs and up to 25% off of brand name drugs. Accepted at over 50,000 pharmacies! Unlimited use and valid for the entire family! Also includes a mail order benefit where you can save even more and have your medication sent directly to you!
MRI and CT Scans
Members receive discounts of 10% to 60%* off usual charges for MRI and CT procedures while utilizing credentialed radiology providers. These radiologists deliver tests and test interpretations which lead to appropriate diagnosis and effective treatment.
*Savings may vary based on geographic location, provider selected and procedure performed.
Hearing Care Discounts
Members receive a 35% discount on hearing aids from Newport Audiology Centers and a free initial audiological (hearing) evaluation.
- An excellent customer service call center to handle all questions and scheduling
- Two year supply of hearing aid batteries with purchase
- Two year manufacturer's warranty, including a one-time replacement for loss or damage
- Unlimited follow-up visits during the useful life of the hearing aid for cleaning and check ups
- 100% Service Satisfaction Guarantee during the first 60 days
- Patient financing options
- Large and rapidly expanding network of participating providers
- A complimentary audiological (hearing) evaluation every two years